Privacy Policy

1. Who We Are

NUH Services Ltd ("we", "us", "our") is a company registered in England and Wales. Our registered office is Suite 202–60 Crown House, North Circular Road, London, NW10 7PN. We provide construction support, security, and facilities management services.

For any privacy-related queries, please contact us at: [email protected] or call +44 20 4502 1786.

2. What Data We Collect

We may collect the following personal data:

• Contact information: name, email address, phone number, company name
• Enquiry details: the content of messages you send us via our contact form or email
• Technical data: IP address, browser type, pages visited, and time spent on our website (via analytics, if enabled)
• Employment data: CV, work history, and references if you apply for a role with us

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide quotes
• Deliver the services you have requested
• Process job applications
• Comply with our legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

• Legitimate interests: responding to enquiries and managing business relationships
• Contract: where processing is necessary to fulfil a contract with you
• Legal obligation: where we are required to process data by law
• Consent: where you have given explicit consent (e.g. marketing communications)

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. IT support, email providers). All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Employment application data is retained for 6 months if unsuccessful.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser. We do not use cookies for advertising or tracking purposes without your consent.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.